.con-wrap{max-width:1120px;margin:0 auto;padding:28px 8px 48px;color:#0A2440}.ev-wrap .con-wrap{max-width:100%;margin:0;padding-left:0;padding-right:0}.con-grid{display:grid;grid-template-columns:minmax(320px,430px) 1fr;grid-gap:20px;gap:20px;align-items:stretch}@media (max-width:900px){.con-grid{grid-template-columns:1fr}}.con-card{background:#fff;border:1px solid rgba(15,28,46,.1);border-radius:16px;padding:22px 22px 24px;box-shadow:0 1px 2px rgba(15,28,46,.04);min-width:0}.con-card-title{font-size:17px;font-weight:700;color:#0A2440;margin:0 0 16px}.con-field{margin-bottom:16px}.con-label{display:block;font-size:12px;font-weight:600;color:rgba(15,28,46,.6);margin-bottom:7px}.con-input{width:100%;box-sizing:border-box;background:#fff;border:1px solid rgba(15,28,46,.16);border-radius:10px;padding:11px 13px;font:inherit;font-size:14px;color:#0A2440;outline:none;transition:border-color .12s}.con-input::placeholder{color:rgba(15,28,46,.38)}.con-input:focus{border-color:#E14909}.con-textarea{resize:vertical;min-height:92px}.con-count{text-align:right;font-size:11px;color:rgba(15,28,46,.45);margin-top:5px}.con-cats{display:flex;flex-direction:column;gap:8px}.con-cat{display:flex;align-items:center;gap:12px;width:100%;text-align:left;cursor:pointer;background:#fff;border:1px solid rgba(15,28,46,.14);border-radius:11px;padding:10px 12px;transition:border-color .12s,background .12s}.con-cat:hover{border-color:rgba(225,73,9,.5)}.con-cat.on{border-color:#E14909;background:rgba(225,73,9,.05)}.con-cat-ic{display:grid;place-items:center;width:34px;height:34px;flex-shrink:0;border-radius:9px;background:rgba(225,73,9,.1);color:#E14909}.con-cat-ic svg{width:18px;height:18px}.con-cat-label{flex:1 1;font-size:14px;font-weight:500;color:#0A2440}.con-cat-radio{width:18px;height:18px;border-radius:50%;flex-shrink:0;border:2px solid rgba(15,28,46,.22);transition:border-color .12s,background .12s}.con-cat.on .con-cat-radio{border-color:#E14909;background:radial-gradient(circle,#E14909 0 5px,transparent 6px)}.con-attach{margin-bottom:18px}.con-attach-row{display:flex;align-items:center;gap:12px;cursor:pointer;border:1px dashed rgba(15,28,46,.22);border-radius:11px;padding:12px 14px;transition:border-color .12s}.con-attach-row:hover{border-color:#E14909}.con-attach-ic{display:grid;place-items:center;width:32px;height:32px;flex-shrink:0;color:rgba(15,28,46,.5)}.con-attach-ic svg{width:18px;height:18px}.con-attach-text{min-width:0;flex:1 1}.con-attach-title{font-size:13px;font-weight:600;color:#0A2440}.con-attach-sub,.con-attach-title{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.con-attach-sub{font-size:11px;color:rgba(15,28,46,.5);margin-top:2px}.con-attach-del{flex-shrink:0;display:grid;place-items:center;width:26px;height:26px;border:none;border-radius:8px;background:rgba(15,28,46,.06);color:#0A2440;font-size:18px;line-height:1;cursor:pointer;transition:background .12s,color .12s}.con-attach-del:hover{background:rgba(225,73,9,.12);color:#E14909}.con-submit{width:100%;border:none;cursor:pointer;background:#0A2440;color:#fff;font:inherit;font-size:15px;font-weight:600;border-radius:11px;padding:13px;transition:background .12s}.con-submit:hover:not(:disabled){background:#14365c}.con-submit:disabled{opacity:.6;cursor:default}.con-send-btn{padding:10px 18px;background:transparent;color:#0A2440;border:1.5px solid rgba(15,28,46,.2);border-radius:999px;font:inherit;font-size:13px;font-weight:700;cursor:pointer;transition:border-color .12s ease,background .12s ease}.con-send-btn:hover:not(:disabled){border-color:#0A2440;background:rgba(15,28,46,.04)}.con-send-btn:disabled{opacity:.55;cursor:default}.con-error{color:#c0392b}.con-error,.con-ok{font-size:13px;margin-top:10px}.con-ok{color:#1f8a4c;font-weight:500}.con-list-card{min-width:0}.con-thead,.con-trow{display:grid;padding-left:12px;padding-right:12px;grid-template-columns:84px 1.6fr 1fr 112px 96px 32px;grid-gap:10px;gap:10px;align-items:center}.con-thead{font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:rgba(15,28,46,.45);padding:0 0 10px;border-bottom:1px solid rgba(15,28,46,.08)}.con-trow{padding:13px 0;border-bottom:1px solid rgba(15,28,46,.07);font-size:13px}.con-trow:last-child{border-bottom:none}.con-id{color:#E14909;font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.con-subj{color:#0A2440;font-weight:500}.con-cat-cell,.con-subj{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.con-cat-cell{color:rgba(15,28,46,.62)}.con-date{color:rgba(15,28,46,.5);white-space:nowrap}.con-chev{color:rgba(15,28,46,.3);text-align:center}.con-clip{background:none;border:none;cursor:pointer;color:rgba(15,28,46,.5);padding:0;display:inline-grid;place-items:center}.con-clip:hover{color:#E14909}.con-clip svg{width:15px;height:15px}.con-empty{padding:32px 0;text-align:center;color:rgba(15,28,46,.45);font-size:13px}.con-badge{display:inline-block;font-size:11px;font-weight:600;padding:3px 9px;border-radius:999px;white-space:nowrap}.con-badge-new{background:rgba(176,116,31,.14);color:#9a6312}.con-badge-in_progress{background:rgba(62,124,177,.16);color:#2c5e87}.con-badge-resolved{background:rgba(31,138,76,.14);color:#1f7a44}.con-note{display:flex;align-items:baseline;gap:9px;flex-wrap:wrap;margin:-2px 0 11px;padding:9px 12px;background:rgba(62,124,177,.08);border-left:3px solid #3e7cb1;border-radius:0 8px 8px 0;font-size:12.5px;line-height:1.5}.con-note-tag{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#2c5e87;flex-shrink:0}.con-note-body{color:#0A2440;flex:1 1;min-width:0}.con-note-date{color:rgba(15,28,46,.45);font-size:11px;flex-shrink:0}.con-note-photo{display:inline-flex;align-items:center;gap:5px;margin-left:8px;padding:0;background:none;border:none;cursor:pointer;color:#E14909;font:inherit;font-size:12px;font-weight:600}.con-note-photo:hover{text-decoration:underline}.con-note-photo svg{width:13px;height:13px}.con-trow-click{cursor:pointer;transition:background .12s;border-radius:8px}.con-trow-click:hover{background:rgba(225,73,9,.05)}.con-trow-click.open{background:rgba(225,73,9,.06)}.con-trow-click:focus-visible{outline:2px solid rgba(225,73,9,.5);outline-offset:2px}.con-chev{display:flex;align-items:center;justify-content:flex-end;gap:6px;color:rgba(15,28,46,.4)}.con-chev-ic{transition:transform .15s ease}.con-chev-ic.open{transform:rotate(180deg);color:#E14909}.con-reply-dot{width:7px;height:7px;border-radius:50%;background:#3e7cb1;flex-shrink:0}.con-pending-dot{width:8px;height:8px;border-radius:50%;background:#E14909;flex-shrink:0;box-shadow:0 0 0 0 rgba(225,73,9,.55);animation:conPendingPulse 1.4s ease-out infinite}@keyframes conPendingPulse{0%{box-shadow:0 0 0 0 rgba(225,73,9,.55)}70%{box-shadow:0 0 0 7px rgba(225,73,9,0)}to{box-shadow:0 0 0 0 rgba(225,73,9,0)}}@media (max-width:640px){.con-pending-dot{width:12px;height:12px;animation:conPendingPulseMobile 1.4s ease-out infinite}@keyframes conPendingPulseMobile{0%{box-shadow:0 0 0 0 rgba(225,73,9,.6)}70%{box-shadow:0 0 0 11px rgba(225,73,9,0)}to{box-shadow:0 0 0 0 rgba(225,73,9,0)}}}.con-pending-badge{margin-left:6px;display:inline-block;min-width:17px;text-align:center;font-size:10px;font-weight:800;line-height:16px;color:#fff;background:#E14909;border-radius:999px;padding:0 5px;vertical-align:middle;animation:conPendingPulse 1.6s ease-out infinite}.nav-item.active .con-pending-badge{background:#fff;color:#E14909;animation:conPendingPulseWhite 1.6s ease-out infinite}@keyframes conPendingPulseWhite{0%{box-shadow:0 0 0 0 rgba(255,255,255,.55)}70%{box-shadow:0 0 0 11px rgba(255,255,255,0)}to{box-shadow:0 0 0 0 rgba(255,255,255,0)}}.con-detail{margin:-2px 0 12px;padding:12px 14px;background:rgba(15,28,46,.025);border:1px solid rgba(15,28,46,.07);border-radius:10px;gap:10px;font-size:13px}.con-detail,.con-detail-row{display:flex;flex-direction:column}.con-detail-row{gap:3px}.con-detail-label{font-size:10px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:rgba(15,28,46,.45)}.con-detail-val{color:#0A2440;line-height:1.5;white-space:pre-wrap}.con-viewall{margin-top:16px;width:100%;background:none;border:none;cursor:pointer;color:#E14909;font:inherit;font-size:13px;font-weight:600;padding:8px}.con-viewall:hover{text-decoration:underline}@media (max-width:700px){.con-thead,.con-trow{grid-template-columns:64px 1fr 104px 18px}.con-thead span:nth-child(3),.con-thead span:nth-child(5),.con-trow .con-cat-cell,.con-trow .con-chev-ic,.con-trow .con-date{display:none}}.con-emerg{display:flex;align-items:center;gap:16px;margin-top:20px;background:linear-gradient(90deg,#E14909,#F06A2E);border:none;border-radius:16px;padding:20px 24px;box-shadow:0 6px 18px rgba(225,73,9,.22)}.con-emerg-ic{display:grid;place-items:center;width:44px;height:44px;flex-shrink:0;border-radius:12px;background:rgba(255,255,255,.18);color:#fff}.con-emerg-ic svg{width:22px;height:22px}.con-emerg-body{flex:1 1}.con-emerg-title{font-size:15px;font-weight:700;color:#fff}.con-emerg-sub{font-size:13px;color:rgba(255,255,255,.92);margin-top:2px}.con-emerg-sub a{color:#fff;font-weight:700;text-decoration:underline}.con-emerg-sub a:hover{opacity:.85}